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Frequently Asked Questions

  • Where can I make my order?
    You may make your orders at trusted sources such as amazon.com or bol.com. You may also contact us via email to make a purchase.
  • Is there a return policy?
    Our return policy is dependent on the platforms on which we sell our products. But in most cases refund or exchange is possible if done within a certain time period. If you’ve bought your package via the contact form, you may contact us again to talk about return or exchange policies. If you’ve made your purchase with a local distributor, you should contact them to talk about return or exchange options.
  • Is it possible to exchange a purchase?
    Our return policy is dependent on the platforms on which we sell our products. But in most cases exchange is possible if done within a certain time period. If you’ve bought your package via the contact form, you may contact us again to talk about return or exchange policies. If you’ve made your purchase with a local distributor, you should contact them to talk about our exchange options.
  • Do you offer Wholesale Prices?
    We offer wholesale prices of up to 35% discount. Look at the Wholesale Prices page to learn more about this.
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